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How much compensation can you receive?

Flight Cancellation Compensation

 

Your rights under EU Regulation 261/2004

If your flight was cancelled, you may be entitled to financial compensation under EU Regulation 261/2004.

This regulation protects air passengers traveling:

This regulation protects air passengers when airlines cancel flights without sufficient notice or fail to provide suitable alternatives.

When are you eligible for flight Cancellation compensation?

  • Within the European Union, or

  • From or to the EU with an EU-based airline

You may be eligible for flight cancellation compensation if your flight was cancelled under specific conditions set out in EU Regulation 261/2004.

  • Your flight was cancelled and you were informed less than 14 days before the scheduled departure  

  • The flight was within the EU, or operated by an EU-based airline  

  • The cancellation was not caused by extraordinary circumstances

Eligibility depends on the specific details of your flight. Each case must be reviewed individually based on operational and legal factors.

HOW MUCH COMPENSATION CAN YOU RECEIVE?

Depending on the flight distance, passengers may be entitled to compensation of up to €600 per person in the event of a flight cancellation.

€250

Flight distance : 0 - 1500 km

€400

Flight distance : 1500 - 3500 km

€600

Flight distance : +3500 km

Actual compensation depends on applicable laws and individual case review.

How to claim flight cancellation compensation

Step 1 – Check your flight

Enter your flight details using our compensation checker. It only takes a minute and is completely free.

Step 2 – We handle the claim

Once your claim is submitted, our team reviews your case and contacts the airline on your behalf.
You don’t need to deal with paperwork, emails, or legal procedures.

Step 3 – Get compensated

If your claim is successful, you receive your compensation.
No upfront fees. No win, no fee.

WHAT IS NOT COVERED?
(Extraordinary circumstances)

Under EU Regulation 261/2004, airlines are not required to pay compensation when a flight disruption is caused by extraordinary circumstances beyond their control.

These situations may include, but are not limited to:

  •  Severe weather conditions (such as storms, heavy fog, or snow)

  • Air traffic control restrictions or airport closures

  • Security risks or political instability

  • Strikes not related to the airline’s own staff

  • Natural disasters (for example earthquakes or volcanic ash clouds)

  • Unexpected safety issues that could not have been prevented

In such cases, airlines may still be required to provide care and assistance, but financial compensation may not apply.Each case is assessed individually based on the specific circumstances of the disruption.

Why Choose Us?

Real Airline Experience

  • Our team brings real-world airline experience and deep knowledge of passenger disruption procedures.

No upfront fees

  • You only pay if we successfully obtain compensation on your behalf.

 

Clear & transparent process

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  • We keep you informed at every step, with no hidden conditions.

 

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We handle the complexity

  • We manage the entire claim process so you don’t have to deal with airlines.

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