Privacy Policy
Last updated: 24.01.2026
FlyClaimed (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit a compensation claim.
1. Information We Collect
When you use our website or submit a claim, we may collect the following information:
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Full name
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Email address
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Phone number
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Flight details (airline, flight number, date, route)
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Any additional information you voluntarily provide via forms
We do not collect sensitive personal data unless it is strictly necessary for processing your claim.
2. How We Use Your Information
We use your personal data solely to:
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Evaluate your eligibility for flight compensation
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Contact you regarding your claim
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Communicate updates and request additional information
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Comply with legal and regulatory obligations
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We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process your personal data based on:
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Your explicit consent
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The necessity to perform services requested by you
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Compliance with applicable legal obligations
You may withdraw your consent at any time.
4. Data Sharing
Your information may be shared only with:
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Airlines involved in your claim
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Authorized partners strictly required to process compensation
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Legal or regulatory authorities when required by law
All parties are obligated to handle your data securely and confidentially.
5. Data Retention
We retain personal data only for as long as necessary to:
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Process your claim
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Fulfill legal and contractual obligations
Once no longer required, your data is securely deleted.
6. Cookies
Our website may use cookies to improve user experience and analyze website performance.
You may control or disable cookies through your browser settings.
7. Data Security
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
8. Your Rights
Under applicable data protection laws, you have the right to:
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Access your personal data
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Request correction or deletion
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Restrict or object to processing
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Request data portability
To exercise these rights, contact us using the details below.
9. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Email: info@flyclaimed.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.